When signing in for the first time, you will need to confirm your email first. Here is how you can do that: 

  1. Go to https://gateway.academy/users/confirmation/new
  2. Enter the email you used when you created your account 
  3. Click on the "Resend confirmation instructions" button

In a few minutes you will receive a confirmation email with a link on which you need to click. Note that if the email does not reach you within minutes, it might have ended up in your Spam folder.

Once you click on the link you received via email, you'll be able to log in successfully 

If the issue is not resolved, let us know through the chat icon and we will look into it.